1. How does this rewards system work?
The LEN24 Loop model is a complete circular ecosystem. Only businesses aligned with the core sustainable objectives will be able to enter the looping supply chain.
These businesses will also receive a dedicated e-commerce page on LEN24 Marketplace as well as a profile on the Loop Coin app.
The Loop Coin app facilities the rewards system for consumer participation within the loop, essentially rewarding conscious consumers for their contribution towards our vision. The app also allows consumers to redeem their coin (LEN), by purchasing goods and services at the business’s (Looper’s) physical store or e-commerce page on LEN24 Marketplace.
2. How do I join Loop Coin?
Simply download the Loop Coin app and ensure that you successfully complete the registration process.
3. Do I need to download the Loop Coin app to earn rewards?
Yes, your LEN can only be accessed via the Loop Coin app. It also allows you to transact between other users as well as redeem your coin at participating businesses within the LEN24 Loop.
4. Where can I download the Loop Coin app?
The Loop Coin app can be downloaded from both the Apple App Store and Google Play store.
5. Is my phone supported?
The Loop Coin app can be downloaded on both iOS and Android smartphone devices. We cannot guarantee that smartphone models older than 2010 are supported.
If you are experiencing issues, please ensure that your phone software is and app version is updated to the latest version at all time before contacting our support.
6. Who is eligible to earn rewards?
The rewards are available to any consumer that supports the LEN24 Loop, provided that they have a Loop Coin profile.
7. How can I start collecting coins?
The sooner you have an active Loop Coin profile and begin supporting businesses within the LEN24 Loop, you will begin to earn and accumulate coins for various promotions that take place within the overall LEN24 Loop.
Additional rewards can be earned for additional conscious behaviour, for example collecting recycling or bringing your own cup when purchasing a cup of coffee at participating businesses.
8. What is the benefit of using the app?
Participating within the Loop Coin rewards program comes at no additional cost and effort to you. We are simply rewarding you for your initiative and taking responsibility for saving our planet. Your LEN can be used to pay for any goods or services offered by a Looper, rendering it a win- win all round.
The app also allows you to easily find participating businesses aligned with your values of saving our planet.
9. How can I redeem my rewards?
By using the app, you are able to manage your LEN and use it to easily purchase goods or services at participating businesses.
You can pay Loopers using the following methods:
Scan QR code:
a. On your Home Screen, tap
b. Hover your phone above the Merchant’s QR Code.
c. Complete all the outstanding information fields.
d. Once confirmed, the business will be successfully paid.
Transfer LEN to wallet:
a. Tap ‘Transfer money to wallet’
b. Add amount of LEN you need to pay the business.
c. Add a note if you wish.
d. Tap ‘next’ to confirm payment.